Privacy Policy

Introduction

Spólnota ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

• Name, email address, phone number, and company information when you contact us or request a quote
• Delivery address and billing information when placing orders
• Payment information (processed securely by third-party payment providers)
• Communication preferences and marketing consents
• Any other information you voluntarily provide through forms or correspondence

Automatically Collected Information

• IP address, browser type, and device information
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses and search terms used
• Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

• Process and fulfill your orders, quotes, and service requests
• Communicate with you about products, services, and custom projects
• Send administrative information, such as order confirmations and delivery updates
• Improve our website, products, and customer service
• Analyze website usage and conduct market research
• Send marketing communications (only with your consent, and you can opt out anytime)

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers who assist with order fulfillment, payment processing, shipping, and website hosting
• Professional advisors such as lawyers, accountants, and auditors
• Law enforcement or regulatory authorities when required by law
• Business partners for custom projects or collaborative services (only with your consent)

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website.

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, secure access, and shopping cart functionality. The website cannot function properly without these cookies.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits, traffic sources, and user behavior. This helps us improve our website performance.

Marketing Cookies

These cookies track your browsing activity across websites to deliver relevant advertising. We only use marketing cookies with your consent, which you can manage through our cookie consent banner.

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have the following rights:

• Right to Access: You can request a copy of the personal information we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete personal information
• Right to Erasure: You can request deletion of your personal information in certain circumstances
• Right to Restriction: You can request that we limit how we use your personal information
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format
• Right to Object: You can object to processing of your personal information for marketing purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. We encourage you to review this policy periodically.